Location: Portsmouth (Advice Portsmouth)

Salary: £17,839.38 per annum (£28,543 FTE)

Contract Type: Permanent, Part Time (25hrs)

This role is internally known as 'Frontline Advisor'

To Start: As soon as possible.

YOU is a registered charity that has been providing care, support and advice for over 30 years to vulnerable people across Hampshire and Dorset, giving them the tools and resources they need to live independent, secure and valued lives.

Essential Requirements

The ideal Advisor will:

• Have a good all round legal knowledge, together with specialist knowledge of debt, housing, welfare benefits or employment law.

• Really listen to their clients and recognise their strengths and skills in being able to solve their own problems.

• Be positive, can do, flexible in approach and reflective in their practice.

• Be only interested in excellence where excellence is what matters to the client.

• Have excellent communication skills

The Role

The Advisor provides advice and support to help the people of Portsmouth and those Portsmouth City Council residents who live in Leigh Park and Weacock Farm to solve their problems. Advice is provided across all social welfare matters and the advisor is a specialist in at least one area of debt, welfare benefits, housing or employment law.

Advice Portsmouth is open Mondays, Tuesdays and Wednesdays from 9am until 5pm, Thursdays from 1pm until 7.30pm and Fridays from 9am until 4:30pm.

About You

The ideal Advisor will:

• Have a good all round legal knowledge, together with specialist knowledge of debt, housing, welfare benefits or employment law.

• Listen to their clients and recognise their strengths and skills in being able to solve their own problems.

• Are positive, can do, flexible in approach and reflective in their practice.

• Are only interested in excellence where excellence is what matters to the client.

• Will have excellent communication skills

You will have a good all-round legal knowledge, together with specialist knowledge of debt, housing, welfare benefits or employment law. You will listen to your clients and recognise their strengths and skills in being able to solve their own problems. You will be positive, can do, flexible in approach and reflective in your practice.

YOU has a strong value base, striving to be person-centred, innovative, trustworthy, can-do and excellent at all times, so it is important that you are as passionate about these principles as we are.

Our Benefits:

If you choose to begin a career with our organisation, you are guaranteed:

• Competitive rates of pay and paid travel time, including a higher mileage rate for car sharing.

• Enhanced annual leave entitlements, with the opportunity to buy and sell holiday.

• Matched pension scheme contributions, plus Death in Service Benefit and salary sacrifice options.

• Enhanced sick pay allowances and paid compassionate and emergency dependent leave.

• Excellent and professionally certified training, as well as access to fully-funded apprenticeship programmes.

• Real opportunities to develop in your profession.

• Free health and wellbeing advice via a 24/7, confidential Employee Assistance Programme.

• Everything you need to carry out your role free of charge, which may include a mobile phone, safety equipment and other necessary technology, a uniform where applicable, and of course a nice cup of tea or coffee throughout your day!

• Access to discounts across lots of your favourite stores and online shopping sites, as well as discounted bus travel on the First bus network.

• A company that is committed to its employees, valuing their knowledge, creativity and flexibility.

• The chance to work with amazing people.

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The You Trust is committed to safeguarding and promoting the welfare of our clients. Applicants must be willing to undergo appropriate Adult and Child protection screening, including employment references and DBS check.

Where a role involves engaging in regulated activity relevant to adults and/or children it is an offence to apply for the role if you have been barred from engaging in such regulated activity.

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