Interview hints and tips – make a great impression at The YOU Trust
Whether you're starting out in your career or returning after some time away, interviews can feel a little daunting—but with the right preparation, you’ll feel more confident and ready to shine. If you're applying for a role at The YOU Trust, here are some helpful tips to help you make a strong, authentic impression.
1. Get to know us
Take a bit of time to explore The YOU Trust—visit our website, learn about our services, and get familiar with our values. We support people across Hampshire and beyond in areas like care, domestic abuse support, housing, and community wellbeing. Showing that you understand what we do and why it matters goes a long way.
2. Understand the role you’re applying for
Carefully read through the job description and think about how your own experiences—whether personal, voluntary, or professional—match what we're looking for. We’re especially interested in people who bring empathy, adaptability, and a genuine desire to support others.
3. Practice some common questions
Here are a few questions we often ask:
“What interests you about working for The YOU Trust?”
“Can you tell us about a time you supported someone through a challenge?”
“How do you stay calm or respond in a difficult situation?”
Use the STAR method (Situation, Task, Action, Result) to keep your answers focused and clear. We want to hear real examples that show your values in action.
4. Dress in a way that feels right for you
You don’t need to wear a suit—but do aim for something tidy, comfortable, and appropriate for the role. If you’re applying for a hands-on support role, smart casual is usually ideal.
5. Be yourself
We value authenticity. We want to get to know the real you—your motivations, your strengths, and how you connect with people. In our work, kindness, patience, and communication are just as important as formal experience.
6. Ask us questions too
Interviews at The YOU Trust are a two-way conversation. Feel free to ask things like:
“What does a typical day in this role look like?”
“How does the team support each other?”
“What training or progression is available?”
We’ll always be honest and open with you—because we want you to feel confident this is the right fit.
Final thought
At The YOU Trust, we’re looking for people who care deeply about making a difference—people who want to empower others, work collaboratively, and grow within a values-led organisation.
Working for The YOU Trust means being part of a compassionate team dedicated to empowering individuals and transforming lives. Every day, you help create safe, supportive spaces where people can live the lives they want and thrive in their communities.
